Justin Herald

Justin Herald

SpeakIn Expert Speaker

Justin Herald

SpeakIn Expert Speaker

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Justin Herald is a globally respected authority in brand building, customer experience strategy, and business growth through real-world execution. He is the classic embodiment of starting with a dream and a few dollars in your pocket—launching Attitude Inc. at 25 with just $50, and growing it into a global licensing brand turning over $30 million annually.

With brand and customer experience at the core of his success, Justin now serves as CEO of Customer Culture, a leading training firm that helps companies embed customer-first thinking from the t...Read More

 

At the age of 25 with only $50 to his name, Justin Herald set about changing the course of his life.

Justin created Attitude Inc, a clothing brand that became an international licensing success that turned over in excess of $30 million per year.

Justin’s success was so well noted that he was named the “INTERNATIONAL ENTREPRENEUR OF THE YEAR” for 2005. 

He recently was also awarded the Future Leaders Award, which recognises him as being one of the 50 most influential leaders of the next generation in Australia.

He is also Managing Director of Customer Culture, one of Australia’s leading customer service and customer engagement training companies, which not only teaches staff the “how” to give great service but more importantly, “why” it is needed. 

He recently launched www.JuniorEntrepreneur.com which teaches kids how to take an idea and turn it into a business. This has become a huge success globally.

His website justinherald.com receives thousands of hits a month.

He also is the author of 8 international bestselling books. He also personally mentors over 100 business owners each year

Justin is regarded as one of Australia’s most sought-after speakers with engagements booked all over the country and overseas speaking in front of 150,000 people each year.

 

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  • Organisation:

    Major Motivation
  • Designation:

    CEO - Customer Culture | Author | Customer Experience Expert
  • Industry:

    Other
  • Function:

    Other
  • Location:

    Gold Coast, Australia
  • Delivery Type:

    Keynote Talk
  • How do I get my staff to treat our customers better?
  • How do I grow my business?
  • Can you train my staff?
Learner’s Speak – A testimonial

“Justin is the best speaker we have ever had for any of our conferences. His content, delivery style and messages rang plenty of bells and enabled us to end the conference on a high note. Thank you for making it such a success"

“Justin is the best speaker we have ever had for any of our conferences. His content, delivery style, and messages rang plenty of bells and enabled us to end the conference on a high note. Thank you for making it such a success”. CEO, PepsiCo

“A masterclass in humour and insight. At our 2024 Be More, Achieve More Symposium, Justin’s keynote captivated attendees with practical strategies for elevating customer service, delivered through a compelling personal journey and engaging presentation. His session was not only entertaining — it was deeply inspiring and energising for all who attended.” – Bianca Panozzo, COO & Co-Founder, Express Group

Top Reviews

5.0

(2 Reviews)
Athena Church

Athena Church

2 years ago

This training was so extremely valuable and useful to my staff members. Thanks for the wonderful training session.

Giti Kapoor

Giti Kapoor

2 years ago

Superb Session!

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