Sharon Gai is an AI strategist, keynote speaker, and Founder & CEO of Culture Fluid, specialising in Agentic AI, digital innovation, e-commerce, and the future of technology-driven business. Her experience is particularly relevant to organisations operating at the intersection of payments, commerce, and digital transformation. During her four-year tenure at Alibaba Group, including as Head of Global Key Accounts, Sharon worked with global brands on digital strategy, e-commerce, data-driven growth, and emerging technologies. She also held product roles at Ant Group, giving her direct experience within Alibaba’s broader technology and payments ecosystem.

Today, Sharon advises organisations including Mastercard, Walmart, Coca-Cola, Deloitte, Lenovo, and Nestlé on moving beyond AI experimentation toward practical adoption. She has delivered 100+ keynotes and is the author of How to Do More with Less and Ecommerce Reimagined. Her work explores how AI agents, automation, and intelligent digital systems are reshaping commerce and enterprise workflows.