Comes with 11+ years of experience in the area of Operational Excellence, Project Management & Application of Lean Six Sigma Principles. Educationally, holds a degree in PGDM – International Business from Symbiosis, Pune and grace it by sharing knowledge with all future leaders in Top B-Schools of India as visiting faculty. Love towards and problem-solving is the biggest driver in this journey so far.

Hold a strong background in operations management in the Insurance Industry and delivered sustainable results for the clients. Successfully delivered projects using, TQR (Time and Quantity Report) and VSM across the value chain. Additionally, delivered projects focused Productivity Improvement, Cycle Time Reduction, Waste Reduction, Accuracy & Quality Improvement, etc. and has in-depth knowledge on EFQM model implementation. He’s also experienced in consulting several organizations for the implementation of Business Excellence Models such as EFQM and others.

Successfully led consulting engagements on implementing Business Excellence Frameworks across various organizations in service sectors.

Current Role: Help organizations in deploying Business Excellence Frameworks (Like EFQM, MBNQA & Deming) and achieving desired ratings & global recognition. Have been involved in helping organizations in establishing CoE practices for Business Excellence, Operations, and Customer Experience.

Considerable expertise working in areas like Corrective action, Quality audits management, etc. for standardization, simplification and increasing performance. Start-up of new project, new processes and process improvement. Strong experience in managing the following areas: Coaching and mentoring Lean Six Sigma projects and quality tools, resource planning and risk management, quality assurance, metrics reviews (Service Level Agreements), Root Cause Analysis, Internal audits, and development of improvement initiatives.

Demonstrated leading, teaching, mentoring and coaching abilities for process knowledge and LEAN SIX SIGMA GREEN BELT projects in the service industry. Good project management knowledge. Able to communicate effectively with others and establish credibility. Able to overcome obstacles using positive facilitation, teamwork, and influence through building and maintaining customer relationships. Ability to work across organizational boundaries to achieve business results. The strong skill set of built trust, empathy, execution on time, listening, positive attitude, flexibility, and creativity.