Current Roles/Affiliations:

- Founder, AltView Advisory
- Research Director, Real Story Group
- Advisor, rpa2ai
- Strategic Advisor, Deep Analysis
- Consultant, MarTech Alliance

20 years of experience across consulting, research, operations & technology

I have extensive implementation and advisory experience in Enterprise Software products and technologies such as:

- Marketing Technologies: Customer Data Platforms (CDPs), Journey Orchestration Engines, Web Content and Experience Management, Mobile and Omnichannel Delivery, Digital Asset Management, Campaigns and Lead Management, Social Media Analytics, Customer Experience and CRM

- Digital Workplace Technologies: Intranets, Enterprise Content Management, Cloud File Sharing,
Portals and Application software, Document Composition and Document Output Management, Social Media and Collaboration

As a Research Director with Real Story Group, I have been responsible for setting and executing the agenda for several of RSG?s in-depth research studies. These include Enterprise Content Management (ECM), Cloud File Sharing, Enterprise Portals, Enterprise Mobile Technologies, Web Content & Experience Management (WCM) Customer Experience, CDP and CRM.

In the areas mentioned above, I have authored multiple book-length technology and vendor evaluation reports.  Along the way, I have worked with several large and complex organizations helping them with product selection and other strategic technology recommendations.

I\'ve also been a speaker at many industry conferences, have  published several articles in domestic and international publications and get regularly quoted in industry forums and publications.

My PhD work is about leveraging social media for achieving and sustaining competitive advantage. It proposes a practical framework that draws upon several contemporary machine learning techniques.