The expert is a senior management professional at Cognizant, one of the world\'s leading professional services companies, transforming clients\' business, operating and technology models for the digital era. He is a Big 5 Seasoned Practitioner. He has significant experience of over 19 years in driving overall Digital paradigms using agile processes inclusive of defining the digital roadmap, budgeting, technology evaluation and evangelization. He is focused on key digital technologies in areas of ERP/Supply Chain/CRM transformation, Chatbots, Data and Analytics, Automation, Artificial Intelligence, Block Chain, 3D Printing, Augmented Reality, Virtual Reality executing multi-million dollar and virtual projects. He is responsible for bringing CRM closer to AI+BI. He leads AI+BI for CRM using Salesforce.com, SAP C4HANA and Microsoft Dynamics using standard AI+BI processes and custom using Python, R & SAS. He has also been associated with renowed companies like The Coca-Cola Company, KPMG, J. Crew and more. He provides data-driven insights that enable sales and marketing teams to better serve advisors. He has brought operations on par with international standards by facilitating the implementation of contemporary applications and solutions. The expert has done his bachelors in business accounting from Queensland University of Technology. Read Less