Nancy Rademaker is a Partner & Professional Keynote Speaker with ‘nexxworks'. She is one of the few women international keynote speakers to cover the impact of digitization on customer behaviour and how that affects the way companies should interact with customers. Nancy has over 20 years of experience in how technology was and is transforming society, working for different IT companies, amongst which five years for Microsoft in the Netherlands and Europe. As an expert on extreme customer centricity, she likes to enthuse people in using new business models and technology to help their business to lead in this age of disruption. Nancy loves to share her passion for technology and combines that valuable inside information with her experience in training and education. She has always been enthusiastic about people and customer-centric strategies. She likes to focus on how technology influences people's behaviour and how it helps them to share knowledge and innovate. As a highly rated international motivational business speaker, Nancy has energized many corporate events with bold presentations on topics like digital transformation, extreme customer centricity, disruption, AI and leadership. She holds a Masters from University of Antwerp.