Invite Claire Boscq, Speaker and Coach on Customer Satisfaction, Consumer Experience, Employee Engagement, Customer Satisfaction, Customer Satisfaction

Claire Boscq

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Claire Boscq CSP has been ranked among the Top 10 Customer eXperience Global Gurus for eight consecutive years and is an international keynote speaker known as the CX Energizer. With over 30 years of expertise in Customer eXperience, mystery shopping, and employee engagement, she is recognised worldwide as a leading authority in the CX industry.

Through her Heart-Led Business Growth Blueprint™, Claire helps organisations elevate customer experience by energising their people, harmonising their spaces, and ...Read More

Through her Heart-Led Business Growth Blueprint™, Claire helps organisations elevate customer experience by energising their people, harmonising their spaces, and leading with heart. Soulful in essence and strategic in action, this approach blends ancient Feng Shui principles with modern business strategy to create more conscious, connected, and high-performing organisations.

Author of five books, including two best-sellers, Claire was awarded the prestigious CSP designation in 2025, having delivered transformative keynotes in more than 30 countries, in both English and French.

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Organisation:
Claire Boscq, CX Energizer
Designation:
Keynote Speaker I CX Energizer
Industry:
Consulting
Function:
Customer Service
Location:
Other, Jersey
Delivery Type:
Keynote Talk

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What is really getting in the way of performance?
How do we elevate Customer eXperience by first elevating Employee eXperience?
What do we do differently from tomorrow to make work work again?

Learner’s Speak – A testimonial

Claire is a true professional. Her enthusiasm shines through on the stage and her passion for what she does is unparalleled. Keeping a virtual audience entertained and engaged is no easy feat but Claire managed it with ease. She is also incredibly easy to work with and an excellent communicator. I would highly recommend Claire to speak at any event. Richard Kenny, COO at ARCET Global

Thank you so much for leading that powerful moment my dear Claire. What you helped create in Jakarta went far beyond an event, it sparked a real movement for better service in Indonesia. Since the first time we met in 2019, I was determined to bring you to Indonesia, and I’m grateful it finally happened in 2022 and again this year. Seeing CX professionals and business leaders take the pledge together showed how ready our country is to elevate its service culture. I’m grateful for your contribution, and this movement will keep growing with partners like you. Lismaryanti A. CEO The Bridge Academy Jakarta

Spending time with Claire whilst at IMEX America was just fantastic. She brings such a terrific energy when those around you need it most whilst always remaining professional. I would highly recommend Claire to our customers, she will fell like she is a part of your team and be a real asset to any conference. Paul Mc Connon CEO of Unique Speaker Bureau International