Anna Durai is Chennai's most loved auto driver. With nearly 10,000 followers on Facebook and more than 40 speeches at corporate offices and two TED talks to his credit, he is literally going places. Seven years ago as a class 12 dropout, he stunned Chennai with his auto which offered a list of amenities that redefined the travelersâ?? experience. His speech went viral on YouTube, making him an overnight sensation....
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Anna Durai is Chennai's most loved auto driver. With nearly 10,000 followers on Facebook and more than 40 speeches at corporate offices and two TED talks to his credit, he is literally going places. Seven years ago as a class 12 dropout, he stunned Chennai with his auto which offered a list of amenities that redefined the travelers’ experience. His speech went viral on YouTube, making him an overnight sensation.
What started with stacking newspapers and magazines has now turned into a tech-savvy vehicle and boasts of a tablet, laptop, TV, and also Wi-Fi service for people who don't have access to the internet. Recently he also installed a Debit and Credit Card swiping machine, to rid his customers of all the troubles due to the exact change amount.
He is a regular keynote speaker on customer service and is a customer delight icon. He has traveled across the country delivering talks including cities like Bengaluru, Delhi, Hyderabad, Mumbai, Pune, and Gurgaon.
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Mumbai
Maharashtra,
Available
Oinriala Das
What a story and what a way to tell it. Anna is unbeatable in everything customer delight.