Nur Nurani is a hospitality leader, trainer, and people development expert with over two decades of experience in the global hospitality industry. As Director of Quality and Training at FIVE Hotels and Resorts and former Director of Quality at Marriott International, he has built a reputation for elevating service excellence, operational quality, and employee engagement. His expertise spans hospitality management, leadership development, customer experience, organizational culture, and talent training. Known for his dynamic communication style and ability to inspire teams at every level, Nur helps organizations create exceptional guest experiences while fostering high-performance workplace cultures. Through coaching, training, and keynote sessions, he shares practical insights on service leadership, personal growth, resilience, and hospitality excellence, empowering professionals to unlock their potential and deliver world-class results.