It happens very little when you find someone who leaves the opportunity of an extravagant
Is this really a bank? Or a cafe? Or a lounge? Is this the right place? Where are the counters? The cubicles?
Bankers and Leaders need to understand that the banking process is part of a service.
Level 5 autonomy: Full self-driving cars don’t need a driver’s seat. Everyone is a passenger.
Over the last few weeks, I’ve been trying to structure my blogs around themes instead
Our world is speeding up. Technology is often blamed but a more in-depth examination points
How healthcare companies can benefit from shifting their focus from volume-based care to overall well-being and patient experience using Service Design.
Today healthcare is looked at as a series of discrete events managed by different organisations
With my last post, I started my new series of blogs on the minimum viable
Innovation is vital to any company’s lasting success; standstill or you will fall behind quickly.
The main goal of an MVP (Minimum Viable Product) is to develop a working product to test the market fit, that provides immediate value while minimizing costs. Starting with an MVP will allow you to learn more about your end-user and the market you wish to enter as you test your assumptions.
We all have a question in mind, how would be the future world for us?