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Business Etiquette by Manisha Vishal



Success in any industry relies on relationships: with co-workers, clients, suppliers, or investors. When you are polite and considerate in dealing with others, you're more likely to create engaging, productive, and long-term business relationships. This is why knowledge of business etiquette is vital. This workshop will introduce participants to the principles of building and maintaining professional relationships, as well as providing practical guidance for typical workplace situations.

Topics of Discussion

Module 1 - Professional Business Introduction 

  • What is etiquette?
  • Difference between social and business etiquette 
  • Why business etiquette?
  • Professional business introduction
  • Important business etiquette 

Module 2 - Emai Etiquette

  • Why and what is email etiquette?
  • Rules of email etiquette
  • The language used in email
  • Rules while you send email

Module 3 - Business Meeting Etiquette

  • What is business meeting etiquette?
  • Tips to attend business meetings

Module 4 - Telephone Etiquette 

  • What is Telephone Etiquette?
  • Importance of telephone etiquette
  • Rules to attend and make business calls

Module 5 –  Business Attire Etiqutte 

  • For Men 
  • For Women 

Module 6 - Etiquettes in common

  • Dining Etiquette
  • Office Etiquette
  • Business Card Etiquette 
  • Cubicle Etiquette 


Key takeaways

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